Emergency? We're open 24 hours — Call us now: 0781 044424 or 0786 876928
0781 044424 0786 876928 Plot 21, Go Down Rd, Arua City
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Plot 21, Go Down Road

Arua City, Uganda

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info@alshammedical.com

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Al-Sham Medical Center

Conveniently located on Go Down Road in Arua City. We are accessible by boda-boda, taxi, or private car.

Address
Plot 21, Go Down Road
Arua City, Uganda
Phone Numbers
Working Hours
Open 24 Hours — Every Day
Including Public Holidays

Book an Appointment

Fill in the form below and we'll confirm your appointment shortly via WhatsApp or phone call.

Working Hours

We Never Close

Al-Sham Medical Center operates 24 hours a day, 7 days a week, including all public holidays.

DayHoursStatus
Monday12:00 AM – 11:59 PMOpen Now
Tuesday12:00 AM – 11:59 PMOpen Now
Wednesday12:00 AM – 11:59 PMOpen Now
Thursday12:00 AM – 11:59 PMOpen Now
Friday12:00 AM – 11:59 PMOpen Now
Saturday12:00 AM – 11:59 PMOpen Now
Sunday12:00 AM – 11:59 PMOpen Now
Public Holidays12:00 AM – 11:59 PMOpen Now
How to Find Us

Getting to Al-Sham Medical Center

By Boda-Boda

Ask any boda-boda rider to take you to "Al-Sham Medical Center, Go Down Road." It's a well-known landmark in Arua City. Fare is typically UGX 1,000–3,000 from the city center.

By Taxi

Take a taxi heading toward Go Down Road. Al-Sham Medical Center is on the main road — look for our signboard. Taxis from Arua main stage cost about UGX 2,000–5,000.

By Private Car

From Arua City center, head east on the main road toward Go Down Road. Plot 21 is approximately 1.5 km from the city center. We have parking space available on-site.

Common Questions

Frequently Asked Questions

Do I need an appointment to see a doctor?
No, you don't. Al-Sham Medical Center accepts walk-in patients at any time. However, booking an appointment helps reduce your waiting time, especially for specialist services.
Do you accept health insurance?
Yes, we work with several insurance providers. Please bring your insurance card when you visit. Contact us beforehand to confirm if your specific insurer is covered.
What payment methods do you accept?
We accept cash, Mobile Money (MTN MoMo, Airtel Money), and bank transfers. We also accept selected insurance cards.
Are you really open 24 hours including holidays?
Yes, absolutely. We operate 24 hours a day, 7 days a week, 365 days a year — including Christmas, Easter, Eid, and all public holidays. There is always a doctor and nurse on duty.
How fast will I get my lab results?
Most routine lab results (malaria, blood count, urinalysis, HIV test) are ready within 30 minutes to 1 hour. Some specialized tests may take longer, and we'll inform you of the expected timeframe.
Can I call to ask about my test results?
Yes, you can call us during your follow-up. For privacy reasons, we may ask for verification details before sharing results over the phone. We recommend coming in person for detailed result explanations.